Privacy Policy

1. Information We Collect

Account Information

When you register for All Packed, we collect:

Full name and email address
Date of birth (for age-appropriate features)
Profile picture (optional)
Role (parent or child account)

Content You Create

We collect content you provide when using the app:

Closet items — names, categories, images, colors, sizes, quantities
Packing lists and trip information
Calendar events and check-in data
Scanned item images processed by our AI service

Usage Information

We automatically collect information about how you use the app, including device type, operating system version, and app interaction logs (in debug builds only).

Payment Information

Subscription payments are handled securely by Apple App Store, Google Play Store, and RevenueCat. We do not store your payment card details on our servers.

2. How We Use Your Information

We use your information to:

Provide and improve the All Packed service
Authenticate your identity and keep your account secure
Process subscriptions and manage entitlements
Send OTP verification emails for account access
Enable family account management and child profile features
Provide AI-powered closet item scanning and categorization
Sync data across devices for a seamless experience

We do not sell your personal data to third parties or use it for advertising purposes.

3. How We Share Your Information

We share your data only with trusted service providers necessary to operate All Packed:

RevenueCat — subscription management and entitlement verification
Apple / Google — in-app purchase processing
Our AI service — image analysis for item scanning (images are not stored by the AI service)
Email service provider — for sending OTP and transactional emails

We do not share your personal data with advertisers, data brokers, or any third parties for marketing purposes.

4. Data Storage & Security

Your data is stored on secure cloud servers. We implement industry-standard security measures including:

HTTPS encryption for all data in transit
Secure password hashing (we never store plain-text passwords)
OTP-based authentication for account access
Regular security reviews and updates

We retain your data for as long as your account is active. When you delete your account, your personal data is permanently removed within 30 days.

5. Children's Privacy

All Packed supports family accounts including child profiles managed by a parent or guardian. Child accounts are created and managed by the parent account holder.

We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you are a parent and believe your child's information was collected without consent, please contact us immediately.

Child profile data is visible only to the parent account holder and is not shared with other users.

6. Your Rights

Depending on your location, you have the following rights regarding your personal data:

Access — Request a copy of the data we hold about you
Correction — Update inaccurate or incomplete data
Deletion — Request permanent deletion of your account and data
Portability — Request your data in a machine-readable format
Objection — Object to certain types of data processing

To exercise any of these rights, contact us at theallpackedapp@gmail.com.

7. Account Deletion

You can permanently delete your All Packed account and all associated data at any time. There are two ways to do this:

In-app: Go to Profile → App Preferences → Delete Account
Web form: Visit our account deletion page

Upon deletion, all your personal data, closet items, packing lists, and account information will be permanently removed from our servers within 30 days. Active subscriptions should be cancelled separately through the App Store or Google Play Store.

8. Third-Party Services

All Packed integrates with the following third-party services, each with their own privacy policies:

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you through the app or by email. The "Last Updated" date at the top of this page reflects the most recent revision.

Continued use of All Packed after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: theallpackedapp@gmail.com
Website: allpackedapp.com

We aim to respond to all privacy inquiries within 5 business days.

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